Run 01
Support triage agent
Reads incoming tickets, drafts responses for the easy ones, and routes the hard ones to the right person with context attached.
Services / AGENT
Focused AI assistants
AI assistants that handle real work, with guardrails.
An agent is software that can read a situation, decide what to do, and use tools to do it. Built carelessly, that’s a liability. Built well, it gets one narrow job, clear tools, and testing before launch, and then it can work around the clock.
We build agents for specific jobs: triaging a support inbox, researching inbound leads, answering questions over your documentation. Every agent ships with a set of tests that checks how it behaves before it touches your live systems, and monitoring that shows you what it did after.
What you get
- A tightly scoped agent designed around one job
- Tool access limited to only what the agent needs
- A set of tests that checks how the agent behaves before it touches your live systems
- Human escalation paths for anything outside the agent’s lane
- Production monitoring and logs of every action taken
Tools we reach for
- Claude API
- Claude Agent SDK
- MCP
- TypeScript
- Vercel AI SDK
- LangSmith
Chosen per project. See play 07: boring, modern technology.
Focused AI assistants
Example engagements
Run 02
Research assistant
Turns an inbound lead into a briefing on the company, funding, tech stack, and likely needs before your first call.
Run 03
Docs answer bot
Answers your team’s or customers’ questions from your actual documentation, and says so when it doesn’t know.